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Customer Service Award Recipients

Commonwealth Health Corporation, the parent company of The Medical Center, recognizes employees each month who exemplify "high quality" customer service standards. These employees demonstrate exceptional job performance as well as exceed customer expectations and are nominated by peers, guests or patients. The recognition program includes the Ambassador and Golden Pineapple Award programs.

AMBASSADORS - Recipients for June 2015

Loria Billingsley
The Medical Center—Pharmacy

“Loria is a kind-hearted person who truly cares about her patients and customers.  She gives 110% every day and always with a smile. Loria is dedicated to detail in her work. She is excellent in helping others, whether it is the customer, patient, or her co-workers.”

Julie Bucy
The Medical Center—5A

“Julie always provides excellent customer service. She displays professionalism with all patients, staff, physicians, and visitors. Julie is always willing to lend a hand to her teammates without hesitancy. She is a model employee.”

Lisa Rowlett
The Medical Center at Scottsville—Nutrition

“Lisa is outstanding when speaking with our patients about dietary needs. She is kind, compassionate, and either addresses or directs patient concerns through the correct channels.  Lisa is thorough, precise, and professional in her work. She always has a positive word and a smile for patients and co-workers.”


GOLDEN PINEAPPLE - Recipient for 2nd Quarter 2015

Willa Anderson
The Medical Center – 5B

“Willa has been a loyal member of the staff and mentor. She always has a smile and is always willing to assist others. She is passionate and considerate to the patient’s as well as their family’s concerns. Willa encourages her staff to strive for excellence in their care of patients and conveys this every day in all that she does.”