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News

Med Center Health Recipient of the 2016 Gallup Great Workplace Award

Tuesday, April 19, 2016

Med Center Health has received the 2016 Gallup Great Workplace Award, which recognizes the best-performing workforces in the world. Only 35 organizations have received the 2016 award, and Med Center Health is the only recipient based in Kentucky.

“One of Med Center Health’s core strategic goals is to continuously improve our employee engagement,” said Connie Smith, President and Chief Executive Officer of Med Center Health. “This is a long-term process. Our focus has always been on providing the best possible healthcare for our patients – and employee engagement is a critical part of fulfilling that mission.”

Med Center Health began utilizing the consulting services of Gallup in 2008 and since that time has experienced significant gains in employee engagement. Results from a 2015 employee engagement survey of Med Center Health’s employees, combined with a demonstrated link between engagement and business outcomes, qualified Med Center Health to apply for the award.

A panel of Gallup workplace experts evaluates applicants and assesses them against criteria established by the most comprehensive workplace study ever conducted. The top organizations selected gain entry into an elite group of companies that have received the Gallup Great Workplace Award.

Med Center Health invests time, energy, and resources into employee engagement. Not only do these investments pay off in patient care, but in business outcomes, as well. Med Center Health has experienced higher retention of engaged employees, decreased patient complaints, increased employee donations to Med Center Health’s charity care programs, and improved financial performance.

“We first won the award in 2014, which was a very proud moment in our corporate history,” said Smith. “Because we run the survey in alternate years – such as 2013 and 2015 – we only apply for the award to reflect those years. To have won again demonstrates the dedication and quality of our employees.”

“The world’s top-performing organizations help lead the global economy by engaging their workforces,” said Jim Harter, Ph.D., Gallup’s chief scientist of workplace management and well-being. “Gallup’s Great Workplace Award winners understand and acknowledge the importance of employee engagement by making it a vital part of their organization while using it as a driving force to create real business outcomes.”

Med Center Health will be presented the award during the Gallup Spring Summit on May 10-12, 2016 in Omaha, Nebraska.

About Gallup

Gallup delivers analytics and advice to help leaders and organizations solve their most pressing problems. Combining more than 80 years of experience with its global reach, Gallup knows more about the attitudes and behaviors of employees, customers, students and citizens than any other organization in the world. Gallup works with leaders and organizations to achieve breakthroughs in customer engagement, employee engagement, organizational culture and identity, leadership development, talent-based assessments, entrepreneurship and well-being. For more information about the awards, visit http://www.gallup.com/opinion/gallup/190604/organizations-lead-world-creating-cultures-engagement.aspx or email GallupGWA@gallup.com.